When to Coach… and When Not To

“How can I get my leaders to do a better job coaching their teams?” That’s a question I frequently field from the executives and HR partners I support. I hope you’ve asked that question for yourself as well, because it means developing your team is high on your radar. I’ve…

Expertise Matters!

Years ago I served as a consultant to two non-governmental organizations (NGOs) that worked closely together. At one, the head accountant was a friendly woman who very much enjoyed her job. But on several occasions, there were questions regarding the way the numbers added up and we had to work…

Get More Initiative From Your People

“I don’t know that I’ve ever had someone come to me with that level of initiative. If they did, I think I’d be blown away.” I heard these words from an executive at a leadership event a couple weeks ago. His frustrations weren’t anything new. Why can’t employees take more…

Thank God for Bosses!

You don’t have to look far to look far to see the verbal abuse bosses take. Whether it’s water cooler gossip, happy hour banter or social media posts, people aren’t happy with their leader and don’t hold back when telling why. Some are more politically savvy and only think what others say…

How I Cashed In on My Own $77 Million Mistake

“Good morning, this is Nathan,” I greeted the caller on my cubicle phone several years ago. “Yes, this is Bill. I’m a Vice President at First Big Bank. I need to know where our $77 million is.” “Uh, yes,” I gulped. “Well… do you have an account number?” I was…

Powerful Question #2

Everyone has development experiences throughout their life and career outside of formal training programs (school, professional certifications, etc.) that impact the way they perform as a person, professional, and a leader. What’s one of the richest leadership development experiences you’ve ever had and how has it helped shape your leadership…