feedback – Nathan Magnuson

4 Critical Skills for Leading People

4 Critical Skills for Leading People – 4 min I’ve been wanting to share these four foundational people leadership skills for quite a while now. In over a decade of working with thousands of leaders, I estimate that 80% of all people leadership challenges come down to one of these…

5 Ways to Take the Pain Out of Giving Feedback

December 4, 2017 Communication Influence Leadership Personal Effectiveness

One of the most distasteful activities leaders face is giving negative feedback. The reason? When done well, it can still ruffle feathers. When done poorly, it’s a disaster. No one likes engaging in activities that often aren’t appreciated. Giving great feedback isn’t easy. It’s tricky, it’s not much fun and…

The Person on the Other End of Your Leadership

November 6, 2017 Character decision-making Leadership Personal Effectiveness Values

What comes to mind when you think about leadership responsibility? Taking charge? Casting vision? Setting strategy? Getting results? Every time I get to ask this question in a workshop setting, the list gets long very quickly. Let’s make it more personal with this sobering question: are the people you lead…

When to Coach… and When Not To

August 7, 2017 Coaching Leadership Personal Effectiveness

“How can I get my leaders to do a better job coaching their teams?” That’s a question I frequently field from the executives and HR partners I support. I hope you’ve asked that question for yourself as well, because it means developing your team is high on your radar. I’ve…

How to Perform a High Quality After Action Review

December 19, 2016 Organizational Effectiveness

You just finished a project, event, engagement or training exercise. It’s time to get some feedback. What do you do next? The After Action Review (AAR) was originally developed by the U.S. Army to analyze and report on training exercises. Today the military uses a range of formalities (as do countless…

How to Respond to a Mistake

August 4, 2014 Influence Personal Effectiveness

As an individual, it doesn’t take long to realize Alexander Pope’s timeless line “to err is human.” As a leader, it can be downright frustrating dealing with the errors of those we lead. But it’s how we respond to those mistakes that sets great leaders apart. If someone on your team…

How to Get Great Feedback

May 5, 2014 Communication Organizational Effectiveness Personal Effectiveness

Feedback is everywhere. We get feedback from our bosses in our performance reviews. We ask our customers for their feedback on our service. We collect engagement feedback from our employees. We send a work project around the team for peer feedback before submitting our deliverables. In all of these cases, the…

5 Ways Employees Learn

March 3, 2014 Learning Organizational Effectiveness Personal Effectiveness

Where do you send your employees to learn something new? Where do you go yourself? There a lots of options out there. The best strategy is to take a integrated approach to learning across five broad categories. Here they are.