How to Perform a High Quality After Action Review

You just finished a project, event, engagement or training exercise. It’s time to get some feedback. What do you do next? The After Action Review (AAR) was originally developed by the U.S. Army to analyze and report on training exercises. Today the military uses a range of formalities (as do countless…

Handling Unexpected Setbacks Like a Winner

What happens when you fall down? I have a pastor friend whose church plant recently had to shut its doors after a couple years of financial, emotional and time sacrifices. Another friend’s restaurant wasn’t able to renew the property lease and now it’s closed. Several colleagues have had high profile work…

Surviving Success

Today's guest post comes courtesy of Mark Miller, Vice President of Organizational Effectiveness at Chick-fil-A and bestselling author. Receive his updates by visiting his website Great Leaders Serve or following him on Twitter. Success is a lousy teacher. The best leaders know this and are always on guard against complacency.…

How to Measure Learning Programs Using the Kirkpatrick Evaluation Model

All of a sudden you get put in charge of building a new training course for your organization. It could be leadership training, professional training or technical training. Doesn’t matter. So you do the hard work of analyzing the learning needs, developing objectives, designing content, coordinating the event and finally…