When each party takes responsibility for clarifying expectations, fulfilling agreements and ensuring outcomes, high performance is the natural by product.
“Never take council of your fears.” That’s a quote attributed to many legendary leaders over the years. They knew what many of us are still discovering – that fear has the power to cower the best of us into making foolish decisions or taking irresponsible actions (or inaction). We all…
What comes to mind when you think about continuous improvement? Hopefully you believe it’s a leadership responsibility we all share each and every day. “CI” doesn’t discriminate based on seniority, title, pay grade or job function. Good ideas can come from everywhere. And in a changing environment where what worked…
I took a college class one semester from a guest instructor who had recently been the president of a large and influential organization. His presidency had lasted over twenty years and he had overseen numerous high-profile change initiatives. I enjoyed the class immensely and was really challenged in my leadership…