Communication Essentials Video 5: Communication is More Than Just Words

Video 5: Communication is More Than Just Words – 2 min

Your words are only part of how you communicate. Studies have concluded that non-verbal communication accounts for 90% or more of what we actually communicate.

Some of the most obvious non-verbal communication categories are:

  • Facial expressions
  • Tone of voice
  • Eye contact
  • Body language

And don’t forget the impact of our actions. As Ralph Waldo Emerson noted, “Who you are speaks so loudly I can’t hear what you’re saying.”

When your actions and expressions match your message, you can have confidence that your communication will be on point.
 

Key Takeaway: Your non-verbal queues actually communicate much more than your words.

Day 5 Question:

Consider an important message you will deliver soon.

How can you express yourself non-verbally in a way that accentuates the significance of your message?

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