I had a chance to work with a couple new vendors recently. The contrasts couldn’t be more stark. One is a time-tested and respected brand and product. Another is a semi-recent start-up with an innovative concept. But the differences didn’t end there. Right from the get-go, one required some initial planning and then essentially ran itself. The other became a second job to actively manage. One required a few decisions that could be made quickly. The other required many complicated and lengthy decision points. One had a simple system with self-service reporting. The other had a complicated system that required customized reporting.
In many ways the products were comparable, but it wasn’t long before I started caring less about results and more about my own self-preservation.
The main issue wasn’t quality or customer service. It was simplicity. From top to bottom, one was simple, the other was complex.
In today’s marketplace, simplicity is currency.
As you look to increase your leadership effectiveness, make sure simplicity is part of your equation. Here are a few tips to get you started.