We hear so much about coaching these days. Leaders need to coach more. Employees need more coaching. High performers need coaching. Low performers need coaching. As leaders, how can we know we’ve done enough? And what does a quality coaching conversation actually look like in action?
Over the years, I’ve adopted a simple definition of coaching: “To coach is to develop another person by listening and asking questions to clarify ideas and commit to action.”
If you look closely, you’ll notice five key characteristics. I’ve listed each of them out below: