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Expertise Matters!

November 21, 2016

Years ago I served as a consultant to two non-governmental organizations (NGOs) that worked closely together. At one, the head accountant was a friendly woman who very much enjoyed her job. But on several occasions, there were questions regarding the way the numbers added up and we had to work together to find and fix the errors. One day the president of the other NGO expressed a need for a new accountant and I casually suggested he consider the accountant from the first NGO. He rolled his eyes and commented that her lack of expertise would be a liability on his team.

I’ve thought about that scenario quite a few times since then. There have been occasions where I was clearly out of my league at work. As a young consultant, I struggled so much with the ambiguity of my role that I was frequently unable to sleep at night. I didn’t know what I didn’t know – and worse, I didn’t know who I could ask for help since I was expected to perform anyway. I didn’t want to be like the woman in the first NGO: a friendly and enthusiastic person who couldn’t be taken seriously as a professional.

Expertise isn’t the only critical factor in getting a job done, but it certainly is one of them. In its absence, ideas can’t “tip,” planning gets skewed and results suffer.

Not all of us are required to be the ultimate expert on any given day, but some of us are. Regardless, any expertise you can acquire will go a long way. Here are six ways to build your expertise – regardless of your field.

expert-definition

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