Archives For Influence

Dealing in Hope

January 9, 2017 — Leave a comment

Napoleon Bonaparte claimed, “A leader is a dealer in hope.”

Hope is a strangely human enigma. It can’t be handled but it can be shared. It can’t create anything on its own but it can pave the way for new accomplishments.

Whether you’re celebrating a new beginning (like the start of a new year), caught up in new adventure or struggling to maintain the status quo, hope plays a key role. Not only must leaders be positive (no one wants to follow a pessimist!), they must deal in hope that can be felt and transferred.

Here are several ways to grow and share your hope.

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Expertise Matters!

November 21, 2016 — Leave a comment

Years ago I served as a consultant to two non-governmental organizations (NGOs) that worked closely together. At one, the head accountant was a friendly woman who very much enjoyed her job. But on several occasions, there were questions regarding the way the numbers added up and we had to work together to find and fix the errors. One day the president of the other NGO expressed a need for a new accountant and I casually suggested he consider the accountant from the first NGO. He rolled his eyes and commented that her lack of expertise would be a liability on his team.

I’ve thought about that scenario quite a few times since then. There have been occasions where I was clearly out of my league at work. As a young consultant, I struggled so much with the ambiguity of my role that I was frequently unable to sleep at night. I didn’t know what I didn’t know – and worse, I didn’t know who I could ask for help since I was expected to perform anyway. I didn’t want to be like the woman in the first NGO: a friendly and enthusiastic person who couldn’t be taken seriously as a professional.

Expertise isn’t the only critical factor in getting a job done, but it certainly is one of them. In its absence, ideas can’t “tip,” planning gets skewed and results suffer.

Not all of us are required to be the ultimate expert on any given day, but some of us are. Regardless, any expertise you can acquire will go a long way. Here are six ways to build your expertise – regardless of your field.

expert-definition

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Recently I shared 9 Leadership themes for the new year, including this one: be known positively. I’m realizing this particular theme is harder that it seems. But that doesn’t change the fact that you and I are largely responsible for our public perception.

So how can we build positive interactions and relationships with others? Here are nine distinct strategies I’ve picked to focus on.

Shaking Hands

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In the past, I’ve shared the value of being a “Kamerman teammate” – that is, going the extra mile to make your teammate look good. It’s a mindset shift for most of us, and a complete game-changer at that. I’d like to take this concept a step further and share some practical ways to get started. Over the course of my career thus far, I’ve found that these twelve strategies for extraordinary teamwork not only make your team stronger, they have the power to significantly influence the culture of your organization if others begin to follow your example.

Business Colleagues

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2015 was a big year for Millenials. According to Pew Research Center, Millenials became the largest generation in the U.S. workforce in 2015. I recently shared my thoughts on Eric Jacobson’s leadership website about how managers can engage their Millenial employees. What I’d like to do next is share how Millenials themselves can thrive in the workplace.

Here’s a start.

Millennials at Work

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How do you lead when you’re not the boss? It’s hard enough to lead when you are in charge. What are the other options?

If you’ve wondered this, I’ve got good news for you. It’s a lot easier than it sounds. And you can get started today. Here’s a game plan for you.

Lighting Matches

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“I’ve got a guy.”

That was one of the key messages of a sales training event I visited recently. The new sales consultants were supposed to realize they didn’t need to know everything about the services they were providing – they had plenty of other “experts” to support various parts of the deal. It’s a lot easier to sell when you don’t have to know everything yourself.

Which leads me to ask the question: whose “guy” (or gal) are you? And do they know it?

Here’s why it matters:

Business Guy

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If you’ve been responsible for delivering business results for any length of time, you’ve probably hit a wall once or twice with people. Someone’s feelings got hurt, another manager is difficult to work with, company politics create unseen landmines, some colleagues disagrees with you and a couple may be out to get you. As often as not, we may be the problem. Additionally, we humans are the ones causing the accidents, forgetting key dates or deliverables, creating ambiguity, making mistakes and communicating poorly. Getting results are tough enough as it is, before we introduce people into the mix!

Automation has added enormous business efficiency over the years and will continue. But it’s important to keep in mind that whatever business we’re in, we’re ultimately in the people business. Since we can’t eliminate the human element (besides, would we really want to?), we’ll have to figure out how to capitalize on it.

The Creation of Man by Michelangelo Sistine Chapel

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Who gets to be a leader? From time to time, I hear an someone admonish a group of individuals by saying “you are all leaders.” Other times, I see organizational messaging indicating “leadership” is reserved for a small group of individuals who occupy certain positions. Which is it? Are we all leaders, or only some of us?

And how do we get more leaders in our organizations?

In order to figure that out, we’ve got to start by defining what leadership is begin with.

Chess Leader

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Book 3D image v2I’m happy to announce that last week I posted my first ebook Trusted Leadership Advisor: Accelerating the Leadership Journey of Others.

You don’t have to be special to be a leader and you don’t have to be an expert to help other leaders succeed. You can start right now, right where you are.

Trusted Leadership Advisor is a compilation of some of my previous posts on this topic. In the ebook, I show you how to think about your role as a trusted leadership advisor, what to say and how to get started. Take a look – and if you find it helpful, please share it.

I’d also appreciate your feedback. This is my first ebook and I want to know if the format, structure and ideas prove to be helpful for you. You can leave me a comment below or contact me directly.

There’s so much work to do – let’s work together!

I’ll admit I’ve made a lot of mistakes over the years when it comes to identifying leadership ability in others. Some I’ve thought would be great weren’t – and others I didn’t give much consideration turned out to be amazing. It’d be a lot easier if there was a scientific method to show who could get the job done. Until then, we’ll have to do the best we can.

People Lineup

One of the first mistakes we often make is assuming that the person in charge is always the leader. Then, when it turns out they aren’t, we give up. But what if leadership doesn’t have anything to do with having a title? In that case, it would be possible to have an organization filled with leaders at every level.

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Leadership comes with all sorts of headaches and complications. At some point, I’m sure every leader sits back and asks the question, “how did I acquire all this stress?” Sometimes the magnitude of responsibilities is so overwhelming that would-be leaders count the cost and pass up the opportunity altogether.

There’s no question that leadership isn’t easy. But when done right, it’s always worth it. When the stress becomes overwhelming, it can be helpful to take a step back and consider the reasons we took the leap in the first place. Here are some of the common ones.

Jumping Off Cliff

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