“If you were a fruit, what kind would you want to be?” That was the ice-breaker that kicked off the worst meeting I’ve been a part of. It took 30 minutes for everyone to contribute. The meeting ran 25 minutes long. Not only was it a complete waste of time, by the end I felt like I owed the company stockholders an apology just for attending.

In general, I tend to enjoy work meetings, but many business professionals dislike them – and often with good reason. Some detest them. Others bemoan their lack of ability to get any “real work” done when meetings pile up. Even the late Peter Drucker considered meetings a necessary evil.

Poorly run meetings can be exasperating. But productive meetings are essential for collaboration, decision-making and team effectiveness. Meetings are also expensive and can waste considerable time due to disorganization, lack of discipline and ambiguity. These best practices can help your meeting stand out, whether you are an organizer, presenter or participant – both for in-person and multi-site.


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Acquiring knowledge and know-how is critical to any professional – both for knowledge and manual workers. But with it brings some new disadvantages as well. The “curse of knowledge” is recognized as a “cognitive bias” that essentially means it is difficult or impossible to unremember or disregard information you possess. It seems that what you don’t know – as well as what you do know – can both hurt you.

So how can knowledge actually be a curse? Consider a few of the ways.

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There’s incredible power in language. Words don’t merely convey ideas, they can change the course of history.

The words you use as a leader matter too. Here are some simple but powerful phrases that set great leaders apart from the rest.

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When you’re new to the workforce, enjoying leadership success can be a far off goal. The main focus is finding the right role and doing quality work. I know that was the case for me. But with time and experience (and a lot of hard work) come new opportunities to lead at higher levels. You go from joining a team to leading a team to eventually leading a department or major organizational function. Each time the strategy shifts.

A couple years ago I was privileged to have Mark Miller guest post on my site about surviving success. We all need a game plan to kick off a new opportunity. But our behavior needs an adjustment as well.

In his bestseller What Got You Here Won’t Get You There, executive coach Marshall Goldsmith shares twenty habits that can be largely overlooked at lower organizational levels, but have the potential to absolutely derail a senior leader who doesn’t change course. There isn’t room to share them all in this post, but I’d like to highlight five extra critical ones. Fail to implement them, and your best people may go looking for a new leader.

Man Stuck on Ladder

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In the 16th century, political consultant (for lack of a better term) Niccolò Machiavelli’s works were published in the controversial manuscript The Prince – which is still in print today. In it, Machiavelli shared his theories on how a ruler could maintain control of his province – especially when gaining new subjects through military or political conquest. Essentially, it’s a dictator’s best practices manual.

Dictatorship is alive and well in the world of global politics, but it’s a not-so-subtle organizational management style as well. So if you want to lead like a dictator, here are some unfortunate suggestions for you, including some from Machiavelli. And if you prefer a more serving style of leadership, note the contrasts.

Angry Man

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Picture yourself attending two training sessions. In the first, you sit quietly in your row as the instructor lectures on the benefits, nuances and applications of the topic. In the second session, you sit at a table with a group of peers as a facilitator introduces the topic, elicits several responses about the group’s current challenges, has each individual complete a self-assessment, shares the key points, has everyone interact in small groups and then asks each person to record their personal goals relating the topic to their present work situation. Maybe there is also a resource (like a discussion guide) for participants to use with their teams once they return.

Which session did you learn more from?

Regardless of your function or industry, learning plays a key role in business effectiveness. No one was born knowing how to do any job – and even with all the preparatory training we’ve received over the years (e.g. college), the speed of change demands that we continually learn better ways. (I know I, for one, don’t want to receive the same surgery a “seasoned” surgeon was trained on three decades ago!) So whether you develop training as a profession or you request it as a professional, it’s worth understanding how adults learn best.

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“What we really need around here is a _________ culture.”

I’ve heard this dozens of times. You probably have too. In most cases, the blank is filled with “leadership” or “accountability,” but it can be all sorts of other things too: communication, collaborative, engaging, development-oriented, execution, work-life balance-friendly – you name it.

Not many things can top being part of a great team with a great culture. I’ve written about culture several times (here are my two favorites on building a leadership culture and assessing the team culture of the champion Kansas City Royals baseball team). Unfortunately, many times I hear leaders lamenting the problems they experience and simply uttering the sentence above – as if the simple prescription will foresee the remedy.

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A decade ago, American organizations were largely unaware of the predicament they faced. The initial wave of Baby Boomers (many of whom occupied senior leadership roles) was set to begin a mass retirement. Many organizations were completely unprepared. Then something curious happened. The recession hit and many would-be retirees stuck around. In one somewhat morbid sense, the recession turned out to be a blessing in disguise. By now, succession planning routinely takes generational demographics into close consideration. Generational-oriented training is mainstream.

So how does your organization or team address generational dynamics from an awareness perspective? Are you at least having the conversation? Given how many employees find themselves at odds with colleagues of different generations, it’s worth thinking ahead. Here are some ways to make the conversation a productive one.

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“I don’t know that I’ve ever had someone come to me with that level of initiative. If they did, I think I’d be blown away.”

I heard these words from an executive at a leadership event a couple weeks ago. His frustrations weren’t anything new. Why can’t employees take more initiative to solve organizational problems?

It’s a common question with a wide variety of possible answers. Unfortunately, we usually get the level of initiative we reinforce. Let’s take a closer look at what initiative really means – and how to inspire the initiative you need to be effective.

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I’ve been thinking about career selection and management a lot recently. When I’m asked how I landed where I am, I’m quick to reply that I wouldn’t wish my career path on anyone but I sure do love where I am now. In all honesty, there has been a lot of hard work, difficult choices and tough breaks along the way. But that’s true for anyone who wants something more.

So what does career management have to do with leadership? It’s a lot harder to lead if you’re not in the right job fit. One of the best ways to excel as a leader is to choose the right context.

Here’s some of the best conventional wisdom I use with myself and others when it comes to charting out a career path – or just making a change.

Your Career Keyboard

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For years I’ve been asked for book recommendations. I always take them seriously because I wouldn’t be the leader I am without my library. It’s been a huge part of my leadership education. As a senior in college, I started reading business bestsellers to see how they compared with my textbooks. When I joined the workforce, I quickly started noticing positive and negative organizational dynamics I had “seen” before in the books – and I knew what needed to change. Several years later I finally landed my first job in leadership development. I wouldn’t have gotten the opportunity without having my mind stretched by the books I’d read.

One of the things I’ve learned over the years is everyone has leadership development opportunities. You don’t need to be the boss or work in HR. And the right book at the right time can make an incredible difference.

If you’re looking for a leadership read, here’s a great place to start.

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I’m constantly surprised at what passes for “leadership training” these days. Then I remember that most leaders work in business operations and their involvement is often extracurricular. I’ve also noted how easily many business operators are impressed with the leadership development support that comes their way. It’s almost as if the simple fact that the organization is investing in them speaks louder than the concepts or structure.

Regardless, if you are going to invest in a leadership event, it’s an opportunity for excellence – whether you are an executive, manager or training expert. Don’t settle for mediocrity. Just having an event doesn’t guarantee success. Incorporate these best practices.

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